Delivery information
Your delivery,
clearly explained.
From small fittings to worktops and cabinets, find the delivery service, charges and information for your order.
A question about your order?
Speak to our team.
For help with your postcode, product or delivery arrangements, get in touch.
01 / Courier services
Choose the service for your order.
| Delivery option | Order under £99 (ex VAT) |
Order over £99 (ex VAT) |
|---|---|---|
| UK standard delivery3–4 working days Delivers Monday–Saturday |
£4.95 | Free |
| Express delivery1–2 working days Delivers Monday–Friday |
£6.95 | £6.95 |
Dispatch & special orders
We'll aim to dispatch your order same day if ordered before 2pm, orders after this period may be dispatched the next working day. Please be aware non stocked special order items may take up to 7 working days. Worktops and related products, flat pack cabinets and Gola handleless rail are not included in the express delivery.
Long item surcharge
Long items such as GOLA PROFILE LENGTHS are not included in free delivery. A flat 1-2 working day service surcharge will be added at the delivery page.
02 / Specialist delivery
Worktops & larger items.
NOTE: Larger Items such as cabinet builds and worktops require specialist handling which we use our own vehicles and dedicated couriers to fulfill. Below are the areas we cover and the charges based on postcode. Different brands of worktops require different couriers which are outlined below.
Duropal & Kronospan
£49.99 per order
The delivery charge for these brands of worktops is a flat £49.99, pricing is per order not per worktop. Orders which fall into our own vehicle delivery zone will have reduced shipping costs.
View covered postcodes
AL*, B*, BA*, BH*, BL*, BN*, BR*, BS*, CA*, CB*, CF*, CM*, CO*, CR*, CT*, CV*, DA*, DH*, DL*, DN*, DT*, DY*, E*, EC*, EN*, EX*, GL*, GU*, HA*, HG*, HP*, HR*, HU*, IG*, IP*, KT*, LA*, LE*, LL*, LN*, LU*, ME*, MK*, N*, NE*, NG*, NN*, NP*, NR*, NW*, OX*, PE1_*, PE2_*, PE3_*, PE4_*, PE5_*, PE6_*, PE7_*, PE8_*, PE9_*, PE10_*, PE11_*, PE12_*, PE13_*, PE14_*, PE15_*, PE16_*, PE17_*, PE18_*, PE19_*, PE26_*, PE27_*, PE28_*, PE29_*, PE30_*, PE31_*, PE32_*, PE33_*, PE34_*, PE35_*, PE36_*, PE37_*, PE38_*, PL*, PO*, RG*, RH*, RM*, SE*, SG*, SL*, SM*, SN*, SO*, SP*, SR*, SS*, SW*, SY*, TA*, TF*, TN*, TQ*, TR*, TS*, TW*, UB*, W*, WC*, WD*, WR*, WS*, WV*, YO*
Egger
£49.99 per order
The delivery charge for these brands of worktops is a flat £49.99, pricing is per order not per worktop. Orders which fall into our own vehicle delivery zone will have reduced shipping costs.
View covered postcodes
WF1–17*, BD1–24*, LS1–29*, HD1–9*, HX1–9*, FY1–8*, PR1–11*, PR25–26*, BB1–12*, L1–40*, M1–46*, CH1*, OL1–16*, SK1–17*, SK22–23*, S1–21*, S25–26*, S32–33*, S35–36*, S40–45*, S60–66*, S70–75*, S80–81*, DN1–22*, DN31–41*, YO1*, YO7–8*, YO10–26*, YO30–32*, YO41–43*, YO51*, YO60–62*, HU1–20*, PE1–38*, LN1–13*, NG1–25*, NG31–34*, DH1–9*, SR8*, TS1*, TS3–29*, DL1–16*, HG1–3*, NE1–49*, NE61–68*, LE1–19*, LE65*, LE67*, DE1–7*, DE11–15*, DE21–24*, DE45*, DE55–56*, DE65*, DE74*, TF1–8*, B1–38*, B40*, B42–48*, WV1–10*, ST1–10*, ST18–21*, IP1–26*, IP30–33*, NR1–8*, NR30–33*, CV1–8*, OX1–18*, OX25–29*, SG4–5*, NN1–18*, NN29*, LU1–4*, MK40–45*, CM0–9*, CM11–24*, CM77*, CB1–11*, CB21–25*, SS1–9*, SS11*
03 / Delivery zones
Larger items & Wilsonart worktops.
Use the map below to see the delivery zones and charges for larger items and Wilsonart worktops.
Delivery zone charges
- Driver Zone 1Free
- Driver Zone 2£35
- Courier Zone 1£85
- Courier Zone 2£125
- Courier Zone 3£185
Areas marked “No Delivery Available” on the map are not covered.
Not sure which zone applies? Contact our team with your postcode.
04 / Before your delivery arrives
Large item & worktop delivery terms.
We’ll confirm the arrangements
A email will be sent confirming the delivery date once organised.
We will contact the customer on the day of delivery to confirm a delivery time.
Arrange help to carry your items
Our driver is responsible for getting the items to the back of the vehicle, the customer must provide a physically fit able-bodied person to assist with carrying the items from the back of the vehicle into the property. Our drivers will only provide ground floor delivery. If items are being move up any stairs you will need additional assistance.
If unloading assistance is unavailable
Failure to provide this will result in the items being returned to our depot, a re-delivery or cancellation fee will apply to match the initial delivery transport cost.
Inspect your goods on arrival
Goods must be inspected at time of delivery, once signed for the customer acknowledges goods delivered in perfect working condition.
For more information, read our full terms and conditions.
05 / missed deliveries
Missed Deliveries / Incorrect Details
Please be advised that if we receive any return orders back from the couriers due to missed delivery attempts, or incorrect address/details, a postage fee will be required from the customer for the reshipment of the items. If a refund is requested instead of reshipping, the original delivery charge will not be refunded if the item(s) have been returned for any of the above reasons.
06 / Useful answers
Delivery questions.
Which delivery providers do you use?
Standard delivery orders are shipped using Royal Mail & Yodel delivery services. Express services are shipped via Parcelforce.
Do you ship worldwide?
Europe & worldwide: Please see our shipping estimator on the checkout page for further details. Larger items such as worktops and larder units are not available for overseas delivery.
Does express delivery cover the whole of the UK?
Next day delivery is not available for Republic of Ireland, Scottish Highlands and some remote areas where an additional charge may apply. Please call for further details.
We’re here to help
Need a little more information?
Speak to us about delivery for your order.